Learn more about the Product Mindset — a global collective consciousness reflecting how people feel about products — whether they are making and selling them or buying and consuming them.

UL Advantage^SM Launch

UL Advantage is a revolutionary approach to safety certification, providing a faster, smarter, more flexible path to the proven benefits of UL certification.

Product Safety

Helping safe, compliant products to reach the global marketplace.

Environment

Delivering a breadth of services for the growing area of sustainability.

Life & Health

Leveraging UL's engineering, safety and performance expertise for the critical systems essential to our well-being.

Verification Services

Delivering product testing and assessments demanded by the global supply chain.

Knowledge Services

Offering training, advisory services and thought leadership to give businesses a competitive edge.

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Services

Standards

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Field related certification services: fire and building

UL offers many services related to product certification of installed products. Learn more about the evaluation of products in the field (field evaluation program), reporting product complaints or the misuse of UL Marks in the field (product incident report), and other important topics.

Field engineering services

A routine inspection could uncover a previously installed new piece of equipment that does not bear a third-party certification Mark or has been significantly modified since its manufacture date. UL offers a range of options with its Field Engineering Services for situations like these with three programs tailored to meet regulator needs. UL's Field Evaluation, Field Investigation and Field Inspection Services are designed to help determine compliance in a timely, cost-effective manner.

Market surveillance

Product Incident Reports (PIRs) are defined as complaints that are directed to UL in connection with products that have allegedly malfunctioned during use and bear UL's Listing, Classification or Recognition Markings. This also includes a report of misuse of UL Marks on products not eligible to be marked, or on packaging where the UL Mark is improperly related to products in the packaging or in their advertising. In an effort to protect the UL Mark, any situation where the UL Mark has been misused, a company's reference to UL is misleading, or a UL Listed product has failed to operate safely, please submit a product incident report directly to the UL Market Surveillance Department using one of the following forms:

Additional resources

UL is a global independent safety science company offering expertise across five key strategic businesses: Product Safety, Environment, Life & Health, Verification Services and Knowledge Services. Our breadth, established objectivity and proven history mean we are a symbol of trust and enable us to help provide peace of mind to all.

Underwriters Laboratories - the standard in safety

Field related certification services: fire and building

Field engineering services

Market surveillance

Additional resources